Terms of Service

These Terms of Service (“Terms”) are an agreement between the business that creates an account (“you”, the “Customer”) and SW Accounting & Consulting Corp (doing business as SWCPALAB), a California corporation, which operates One Click Onboard (“we”, “us”, the “Service”). By creating an account or using the Service you agree to these Terms and to the Privacy Policy.

1. What the Service is

The Service is software that helps you run new-hire onboarding: collecting employee information, generating employment forms (including Form I-9, Form W-4, DE 4, the California wage notice, and optional company policy forms), capturing electronic signatures, routing forms for your review and approval, and storing the completed records with audit trails.

2. Software, not legal advice

One Click Onboard is a document-automation tool. We are not a law firm, we do not provide legal advice, and no attorney-client relationship is created by using the Service. Form templates are provided as general-purpose starting points; laws change and vary by locality and industry. You are responsible for confirming that every form and policy is appropriate for your business, and you should consult an employment attorney for legal questions.

3. Your responsibilities as the employer

You remain the employer of record and are solely responsible for employment-law compliance. In particular, you (not the Service) are responsible for:

• Physically examining each employee’s original documents and completing Form I-9 Section 2 within three business days of the start of work, and accepting any valid document the law allows the employee to choose
• Timely delivery of required notices and pamphlets to employees, and providing paper copies or signed-document copies on request
• New-hire reporting to your state agency (for example, the California EDD Form DE 34 or Nevada DETR) within 20 days of hire
• Workplace posters. The Service does not track, supply, or update the federal, state, or local posters you must display at each location; posting requirements change frequently and you are responsible for obtaining current versions from the issuing agencies
• The accuracy of the company information, pay rates, and policy settings you enter — generated forms reflect your inputs
• Retaining and producing employment records for government inspection as required by law, including after you stop using the Service
• Keeping account credentials secure and assigning appropriate roles to your staff
• If you cancel your subscription, your workspace becomes read-only and every document remains downloadable for 90 days, with advance deletion notices sent 30, 7, and 1 day before deletion; after that period all data is permanently deleted. A full export (ZIP) of your records is available at any time before then. Statutory retention requirements (for example, Form I-9: three years after the date of hire or one year after separation, whichever is later) remain your obligation as the employer — download and keep your records before deletion

3A. Scope of the documents we prepare

The Service prepares new-hire paperwork from information you and your employees enter, using state-specific document sets we maintain for the states listed at signup. We are not a law firm and the Service does not provide legal advice. We do not guarantee that the documents, notices, or deadlines the Service produces are complete or sufficient for your business, and you remain responsible for confirming your own obligations with a qualified professional. Documents are produced in English and Spanish only; if an employee requires another language, you are responsible for providing it.

4. Employee data

As between you and us, you own the employee records processed through your account. We act as your service provider and process employee information only to provide the Service, as described in the Privacy Policy. You instruct us to retain Form I-9 records for the legally required period. Record-retention requirements under federal and state law remain your obligation as the employer. If you cancel, you must export your records first; 90 days after cancellation all data is permanently deleted as described in Section 3.

5. Subscriptions and billing

The Service is billed as a monthly subscription per company through Stripe. Fees are charged at the start of each billing period and are non-refundable except where required by law. You may cancel at any time, effective at the end of the current billing period. We may suspend service for non-payment after notice. Prices and plan features may change with advance notice.

6. Acceptable use

You may use the Service only for lawful onboarding of your own workers. You may not use it to collect information from people who are not your hires, to discriminate in violation of law (including document-abuse practices prohibited by INA §274B), to upload malicious content, or to attempt to access other companies’ data.

7. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. WE DO NOT WARRANT THAT THE SERVICE OR ANY GENERATED FORM WILL SATISFY EVERY LEGAL REQUIREMENT APPLICABLE TO YOUR BUSINESS, OR THAT USE OF THE SERVICE WILL PREVENT PENALTIES, CLAIMS, OR AUDITS. ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR GOVERNMENT FINES OR PENALTIES ARISING FROM YOUR EMPLOYMENT PRACTICES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THE SERVICE IS LIMITED TO THE FEES YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.

9. Indemnification

You will defend and indemnify us against claims arising from your employment decisions and practices, the accuracy of information you provide, or your violation of these Terms or applicable law.

10. General

These Terms are governed by California law, and disputes will be resolved in the state or federal courts located in California. We may update these Terms by posting a revised version with a new effective date; continued use after the effective date constitutes acceptance. If any provision is unenforceable, the rest remains in effect.

Contact

Questions about these Terms: support@swcpalab.com.

Notices may also be sent by mail to SW Accounting & Consulting Corp (doing business as SWCPALAB), 3785 Wilshire Blvd, Los Angeles, CA 90010, United States.